How do I return an item?

Return Policy


Absolutely no returns if the product has been used and abused


We will exchange all defective on arrival products at no cost to you within 14 days of delivery. This does not cover cosmetic/aesthetic problems with the item.


What can I return?

You may return most new, unopened items sold by Vapor Range within 14 days of delivery for a full refund. The customer must ship the product back to us in this case.



When will I get my refund?

Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.


Does Vapor Range offer replacements and exchanges?

Yes, you can create replacement and exchange orders from this page by contacting us.

If you received a damaged or defective item, we’ll ship you a replacement of the exact item.

If you would like to exchange a un-used item, you will need to pay the difference plus shipping


How to initiate your return:

Please contact us within 14 days of delivery to notify us that you will be returning the item.

You will need to include your order number along with the return so that we can pull your file up.

If you need it to be exchanged, please leave a note for us so that it is a hassle free transaction.